Offers and promotions
Why have I received an offer offering X when my friend has received an offer offering Y?
We try and tailor offers to suit and please particular groups of customers. This should make your offers more relevant and worthwhile to you. We also do a lot of testing. This means some people will get different offers so we can see what works best.
I have a discount code. Can I use it on multi-buy items?
Yes you can. All our discounts can be used on multi-buys.
Can I use two discount codes at once?
Sorry, but no. You can only use one discount code at a time. They can’t be used in conjunction with any other offer.
Can I use discount codes and gift vouchers on sale items?
Sorry, but no. Offers, promotions and discount codes cannot be used on sale items, gift vouchers and limited line.
I have entered a competition, how will I know if I’ve won?
We will contact you if you have won one of our competitions. We will then ask permission to publish your details on our winners page.