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Delivery

  • How much does delivery cost and how long will it take?

    Our Premuim delivery service is $35 flat rate for all orders. However, if your order total is $250 or more delivery is free. Items are shipped directly from the UK and will be with you within 5 - 8 business days from receipt of your order.

  • How do I change my delivery address?

    • If you would like to change your address in your online account, please proceed to the ‘My account’ section, followed by the ‘Address book’.  Once here, you can edit an address by clicking on the pencil icon, and following the on-screen instructions.  After this, please be sure to assign the ‘Delivery’ tick box to the correct address!
    • If you have already placed your order, please contact us via web chat, or through our contact us page with your order number to hand, and we will see what we can do for you. 

  • What if I'm not in when you make a delivery?

    Don't worry. The nice man or woman who delivers your order will leave a card saying they've called, but no one was at home. There'll be instructions on how to arrange a more convenient delivery day.